FREE SHIPPING OFFER DETAILS

Our stores are offering to pay for your postage on orders that are generally over $150, but there are a few, and sometimes unavoidably complicated, conditions that need satisfying. The requirements are:

1. $150 TOTAL FROM SAME STORE
Your cart needs to include at least $150aud worth of products that will be supplied by one of the stores servicing our webstore. 

Our webstore tries to supply everything from your local store, but for hard to source items that your local store does not have in stock, such as out-of-print or imported items, our webstore will try and find that stock for you at another store who also services this webstore. You can tell if a product would be supplied from another store by looking for a note under the price and stock status labels on a product's page saying that product will be supplied by a different store to your local store. 

This means when you checkout you might have over $150 worth of combined items in your cart, but that total is split between stores who will be supplying the items in your order. 
Our free shipping offer can only be applied when the collective items in your shopping cart that are both eligible for the free shipping offer AND of $150.00aud value to be supplied from the same store.
If there are $150+ of free shipping eligible items in your cart coming from the one store, but one or more additional items coming from the same store are ineligible for free shipping, our system will not apply any free shipping to any of the items coming from that store. However, if the additional ineligible items are coming from a different store, free shipping will apply to the eligible items.
If all items coming from one store total over $150 and they are all eligible for the free shipping offer, they will be shipped for free, and any additional items coming from another store that are either ineligible or total under the $150, only those items will have their postage costs passed on to you.

Each of the stores servicing orders on this webstore are separately owned and operated on a not-for-profit basis around Australia by different conferences of the Seventh-day Adventist Church. Ordering large amounts from one store has no financial flow on to the additional store who is to only supply one or two items from your order. This is why the additional store involved in your order needs to charge postage as to not make a loss on their part of the sale.

2. EXCLUSIONS

On each product's page you can see if that item is eligible for the free shipping offer. Just look under the price and stock status for a label "Qualifies for Free Shipping offer"
An item that is eligible means that the price of that item will count towards the $150+ total needed to activate free shipping, and that item will be shipped without adding any shipping costs to the order, subject to all other conditions met.

Some examples of products generally not included in the free shipping offer are: 

- Pathfinder and Adventurer Club items
- Sharing materials
- Study Bibles
- items we do not ship (like frozen food)
- Items not delivered to an Australian address
- and, as explained above, items to be sent by a store who will be supplying less than $150 worth of goods

Check a product's page to see if a product is eligible or not, and if it's coming from your local store.

3. COUPON ENTRY
The coupon code 150FREE  must be applied to your cart.
You can enter the code either on the 'Cart' screen (click "Apply Discount Code") or on the 'Checkout' screen (click "Have a coupon code?").
Enter the coupon code 150FREE and click 'Apply'.
If the contents of your cart meets the conditions listed below, you will receive a green "Coupon was successfully applied to your cart" message at the top of screen and all eligible items will have their postage paid by the store sending those items.
If the contents of your cart does not meet all the below conditions you will receive a red "coupon code is invalid" message at the top of screen.

4. HELP!
All our stores are not-for-profit and if you don't pay for postage, we have to. So if you're able to, we appreciate your payment of your order's postage costs in support of our ministry.

 

Australian Postage Rates

Australia wide postage is calculated by Australia Post rates and vary depending on the store location, delivery destination and size and weight of your order.

Overseas Postage Rates

You can order outside of Australia if your order is to be delivered within Australia. We do not ship outside of Australia currently.

Supplying Stores and 'Split' orders

Generally the items you place in your cart will come from your local selected store, however, if a product is not available and cannot be sourced by your local store you will see on a products screen, below the price, a label that says that specific product in your cart will be shipped by that store.

It is possible multiple items in your cart could 'split' off to be supplied by multiple Stores. If this happens it simply means when you checkout and pay, you will get an order number and conformation from each store who will be sending you something. Each of the six Stores this webstore services are separately owned and operated and merely share this webstore (If the stores had their own webstores you would need to visit different webstores and pay separate potage also).

Food and Drink Postage Rates

Some food and drink items are shippable, but not all, sorry.

How long to ship my order?

If everything ordered is in stock, we do our best to dispatch your order by early afternoon and under normal circumstances should arrive in a couple of business days. We’ll contact you if any items in your order are out of stock and may require another week to order in for you.

How do I track my order?

When your package is put in the mail Australia Post tracking information will be emailed to you.
You can also access tracking and other order details in your customer account on our webstore. 
To find your tracking details, log in and go to: My Account > My Orders > View Order > Order Shipments > Track this shipment > Tracking link.

Can I pickup my order?

Usually. Select 'pick up' as the delivery method at the checkout.
Some items on our Webstore are not stocked at each local store - or due to long overseas delivery times are only offered locally if in stock. If this is the case you will not be able to select 'local pickup' for these items and will need to have them shipped from the store that does stock them.

Also, wait to be notified that your order is ready to be picked up as sometimes items will need to be ordered in (usually within a week) and will not be ready immediately.